CS-Cart Addons FAQ's

As a business, the price of an add-on or modification is initially based on the amount of research and time that went into its development. However, in order to attract consumers, the price must also have a value that justifies the cost. Given the functionality and complexity of the add-on, we believe the estimated increase in your overall sales figures will more than defray the initial cost.

Furthermore, most developers choose to break their add-ons down and sell 20 different products that only accomplish one or two things each. We have chosen to bundle together comprehensive, fully functional add-ons that are much more affordable and easier to maintain.

Unfortunately, it is impossible to make such a guarantee as we cannot account for every conceivable configuration and setup. What we can guarantee is that any issues resulting from our code will be corrected free of charge, provided you are using a standard CS-Cart installation. If not, we can quite likely still make the add-on work but additional paid support will be necessary.

Our dedicated QA team works hard to provide bug-free software. Nevertheless, given the complexity of an add-on, the multitude of CS-Cart configurations, and the frequency of CS-Cart updates, there is a small chance a bug may slip through. What we can guarantee is that any bugs will be fixed in a timely manner, free of charge.

Yes — we make sure to follow all CS-Cart development documents and standards. Our team works only with CS-Cart and no other cart system. In total, we have spent roughly over 30,000 hours on the CS-Cart platform.

Most of our add-ons can be self-installed. For add-ons or modifications that need a developer's help, we require an installation fee.

Generally we do not provide a refund if you simply change your mind. Due to the nature of a digital add-on, we also cannot provide refunds once the product has been distributed or installed. If you have any questions, please ask them before you purchase.

Yes. We can provide any customisation you require — please email us your full job specifications and we will respond with a fixed-price quote.

Yes you can, but you will need to purchase an additional license for each domain. If you request, we can license a development domain free of charge — however it cannot be a live site and it needs to clearly be a development environment.

If not advised differently, yes — however, you will need one licence per storefront as CS-Cart unfortunately does not allow add-ons to be installed on a specific storefront only.

Please use our Help Desk to receive support. The CS-Cart forum is not a location where we can provide adequate support. When requesting help, please provide a reasoned, detailed inquiry so we can quickly diagnose the issue and offer a solution, provided it falls within the scope of your purchase.